Providing homes and creating sustainable communities

Your rent

Paying your rent

The money we receive in rent is vital because it helps us continue to provide affordable homes in the East of England. It also allows us to repair and maintain your home, provide outstanding customer service to our tenants and support them with our experienced Housing teams.

There are a few ways you can pay your rent. Direct Debit is the most convenient, and it can be set up to run on a day that suits you best, but you have lots of other options if Direct Debit doesn't work for you.

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Managing your money

We know life isn’t always straight forward, so if you are experiencing difficulties paying your rent, please let us know as soon as you can – we're here to help. In the meantime, head to our money management page for tips and advice on how to keep your money flowing.

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48-week rent accounts

Your tenancy agreement will say if you pay your rent over 48 weeks or 52 weeks. If you pay weekly over 48 weeks, then your ‘rent free weeks’ are:

20 Dec 2021
27 Dec 2021
28 March 2022
4 April 2022

Please note if your rent account is in arrears or you pay monthly your rent will not be affected.