If you’ve been affected by the flooding in Thetford and need to speak with us about your home, call us on 0808 169 9301. If you’ve already been in touch, we’ll follow up with you again later this week to check in and see if there’s anything else we can do to help.
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our tenants are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Samphire tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
After such a difficult year and a half, it looks as though life might slowly be getting back to normal. But not everything will spring back to how it was before – some things need ongoing effort and attention, and one of these things is mental health.
Residents on the Abbey estate in Thetford are being asked to help to shape the future of their area as a community consultation gathers pace. Last month, Flagship Group began consulting local people on possible options and ideas for the Abbey, which had been developed in response to themes highlighted by the community.
After what feels like forever, life is slowly getting back to normal. But not everything will spring back to how it was before, including our #mentalhealth. We've put together our favourite three ways to keep yourself top of your own priority list 😊 https://t.co/B8Q10GZ2SB https://t.co/kqbNxSb4mt
Let's kick off the day with some great feedback about Flagship Services. We know Covid-19 caused a real backlog in our repairs, but we're working through it! Our repairs experts will always make sure any work they do in your home is quality & long-lasting 👌 #FeedbackFriday https://t.co/lKxZDOUzQ1