We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our tenants are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
2020/21 Annual Report
Our annual report is produced specifically for you, a Samphire Homes tenant. We understand how important it is for you to have an affordable, well maintained home, with a service that is easy to access. Take a look at how we performed last year.
Working for us
Our people help us to solve the housing crisis – that’s why we'll always support, invest, and empower them. There are lots of job opportunities available with us – from HR advisers and IT support, to electricians and housing officers. With so much to choose from, we're sure we can help you find a job that's right for you. Head over to our Flagship Group website and take the first step towards your new career today.
Our Board is made up of independent members, tenants, our Managing Director, and a representative from the Flagship Group Board. Its role is to oversee the management of housing and repair services, ensure we are complying with the Regulator of Social Housing’s standard, support in the development of policies, tenant and community engagement and to input to the strategic direction of Flagship Group.
The future of the Abbey estate in Thetford is being shaped with the community as the latest stage of consultation gives residents another opportunity to have their say and develop ideas further.
Although we go above & beyond to ensure we provide an outstanding customer service, we understand that sometimes things can go wrong. If you're unhappy with our service, we’ll work with you to put things right & make sure it doesn’t happen again. More: https://t.co/eh9DqFoJ9d https://t.co/OtPOYE0meq
If you're an Abbey resident and would like to know more about the plans to improve the estate in #Thetford, you can join one of our sessions tomorrow 2-4pm in your neighbourhood centre. Just add your name to the sign-up sheet or get in touch: firstname.lastname@example.org https://t.co/IN64cmJZWy
A tenant of ours recently fell victim to a Facebook scam. It led to all of their previous rent payments being returned unpaid to the bank, leaving their rent account in arrears by around £4000. If you think you've fallen for a cyber scam, report it at https://t.co/lQVhqqxbr3. https://t.co/xG3RhGjiUZ