We’re Samphire
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Our service standard commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Support and wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Samphire customer.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest news
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25/03/2025
ASB in your community
Some actions, whether intentional or not, can make others feel unsafe or cause unnecessary disturbances. Let’s all do our part to ensure that our neighbourhoods remain welcoming for everyone.
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17/03/2025
How to reduce mould in your kitchen and bathroom
Any activities that create steam, like cooking on the hob or using the shower, put excess moisture in the air – that’s where problems can begin. However, there are things we can all do to help minimise damp and mould in our homes.
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14/03/2025
Affordable homes coming to Suffolk's 'hidden gem' village – here's how to apply
New homes for affordable rent and shared ownership will soon be ready in a 'hidden gem' Suffolk village.
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10/03/2025
Top tips to keep you and your family fire safe
From testing your smoke alarms regularly and keeping escape routes clear, to having an evacuation plan in mind, there are many ways we can stay fire safe at home.
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26/02/2025
Recent workshop reinforced a shared commitment to real change for Thetford
A shared commitment to working together to benefit Thetford people was underlined at a recent workshop.
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11/02/2025
How our dedicated damp and mould team can support you
Stopping mould before it starts to form is essential for maintaining a healthy and safe living environment and we take this very seriously. That’s why, we have a dedicated damp and mould team who focus entirely on dealing with damp, mould and condensation.
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