Your Tenant wellbeing service
We've partnered with Life & Progress to offer you a support and wellbeing service.
Avaliable 365 days a year and 24 hours a day, the service provides practical information, resources, and counselling to support you whenever you may need it.
You can use it as much as you need and there is no cost to use this service. Find out more below.
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our tenants are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your Tenant hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Samphire tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
After the tough few years we’ve all had, mental and physical wellbeing is more important now than ever. A great way of taking care of yourself is by getting outdoors, and with summer just around the corner, now is the perfect time to start exploring nature.
We know that rising electricity & gas prices can be a real cause for concern for our tenants. That’s why we've put together a few simple tips to help you save a few pounds on your energy bills, all while doing your bit to look after the planet 🌍 https://t.co/gIcrO0qU6x https://t.co/gjkCKLxkq8
During the summer months, you may want to invite your family and friends over for a BBQ. To keep yourself and your neighbours safe please remember… ✅Never leave a BBQ unattended ✅Keep appliances away from fences & trees ✅Use them outside & not on a balcony #FireSafety https://t.co/2MgrCZJNsy
@West_Suffolk @Jemadar2GR @SuffolkFire @NewmarketTC @NKTJournal Hello, thank you for your message. We have decided to remove fire extinguishers from these homes as it is not practical to provide training to our tenants, and if the wrong type of extinguisher is used the fire could be made worse and put our tenants at risk.
Find out more about fire safety on our website 👇 https://t.co/pDkPzUj6Cy