Looking after the places that our tenants call home
Our new support & wellbeing service
We've partnered with Life & Progress to offer you a support and wellbeing service.
The service provides practical information, resources and counselling to help you balance work, family and personal life. It includes everything from health and wellbeing information to relationship support, managing debit and even your rights as a consumer.
To find out more including how to access the service please click below.
We’re Samphire
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our tenants are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our tenants and their communities – we want to solve the housing crisis too.
You and your home
Here’s your hub for everything you need for your rent, home, tenancy and community.
There are plenty of self-serve options available so that you can do what you need to at a time that suits you best. You can pay your rent online, check your balance, let us know about a change of circumstance and much more!
Support and Wellbeing
We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Samphire tenant.
Find a new home
Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.
Helpful resources
Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.
Latest News
There will be times when we need to complete a survey of your home. It could be a health & safety survey, a survey ahead of planned improvements, or something else. To find out what to expect from us and what we expect from you, visit our website 👇 https://t.co/RwCTriiTji https://t.co/NxDwUi35JB
Getting along with your neighbours can make your community a happier & safer place to live 🧑🤝🧑 Our Neighbourhood team are here to talk about the ways you can be a #GoodNeighbour, by looking out for those around you & treating others with respect. https://t.co/vwvOlHoZyr https://t.co/XaFjGsbM8L
Fire safety is everyone’s responsibility. From simple, day-to-day tasks like not overloading plug sockets to testing your smoke detectors each month, we should all take time to prevent fires. Find out how you can stay #FireSafe and what we do to help 👇 https://t.co/pDkPzUj6Cy https://t.co/7sKbMefIvR
If you’re unhappy with our services, you can tell us about your complaint in a way that's convenient for you. We’ll always treat you with respect by clearly communicating with you and keeping you informed throughout the process. https://t.co/eh9DqFoJ9d https://t.co/rQl7gCiELh
From carrying out regular estate inspections to helping with abandoned vehicles and graffiti, our Neighbourhood team work hard to ensure you feel part of a thriving community. Hear more from some of the team below as they explain the ways they work to keep #YourCommunity safe 👏 https://t.co/4jpGFPoLeF