Get in touch
We hope you can find what you are looking for on our website. We’ve tried to make it really easy to quickly pay your rent, give us feedback, report a repair and much more.
If you need to talk to us about anything else, contact us in a way that suits you below.
8:30am – 4.30pm Monday to Friday
Our address is Coppice House, 5 Greenwood Court, Bury St Edmunds, IP32 7GY.
Our offices are still closed to visitors. If you'd like to speak with us, please give us a call or send us an email. Or, if you'd like to chat face to face, let us know and we can arrange a time to visit you at home. Please note our change of postal address below.
Postal address: 31 King Street, Norwich, NR1 1PD
Complaint or compliment?
We welcome your feedback. It’s important and helps us improve what we do. If you’d like to make a complaint, give us a compliment or get involved, you can on our Your Feedback page.
You and your home
We want you to love where you live and feel comfortable as soon you step inside your home. So, to make managing your tenancy a piece of cake, we’ve created some self-serve options to make using our website clear and simple.