About us
We’re Samphire
We provide homes and create sustainable communities. The work we do matters because the lives we help matter.
Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.
And as part of Flagship Group, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.
Our Board
Our Board of Directors is made up of Non-Executive Directors, along with our Chief Executive, Chief Finance Officer and Chief Operating Officer. The Board has overall responsibility for setting strategic priorities and monitoring performance against them.
2023/24 annual report
We understand how important it is for you to have an affordable, well maintained home, with a service that is easy to access. Take a look at how we performed last year.
Working for us
Our people help us to solve the housing crisis – that’s why we'll always support, invest, and empower them. There are lots of job opportunities available with us – from HR advisers and IT support, to electricians and housing officers. With so much to choose from, we're sure we can help you find a job that's right for you. Head over to our Flagship Group website and take the first step towards your new career today.
Our commitment
We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.
Policies and documents
Our policies and documents guide us in delivering services to our customers.
Our accreditations
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Latest News
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02/09/2025
Bromford Flagship seeks council approval for community consultation on flexible Rowley Drive vision
Bromford Flagship is currently seeking approval from West Suffolk Council to go out to consultation on a draft masterplan to regenerate the Rowley Drive area of Newmarket.
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01/09/2025
A quick look at household changes
Whether your household grows or shrinks, letting us know early ensures your tenancy details stay accurate and your rights remain protected.
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27/08/2025
Flagship's mobile gardening teams ditch the depot for solar power
Gardening teams at Flagship are charging ahead of the pack, using nothing but sunshine to keep their tools running.
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11/08/2025
Flagship submits additional technical information for the Abbey outline planning application
Additional information has been provided to an application to transform a Thetford neighbourhood following feedback from statutory consultees and other experts.
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26/06/2025
New technology to keep us connected
We’ve recently started working with Voicescape, a useful tool that allows us to easily contact you about your rent account quickly and at the right time.
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02/06/2025
Six mould myths you probably thought were true
Dealing with damp and mould in your home can be frustrating, but many common beliefs about them aren’t entirely true. Misunderstandings often lead to quick fixes instead of lasting solutions.
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