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Return
Pay online
Check my balance
Direct Debit
Order a statement
Useful rent tools
Return
Report a repair
Responsibilities
Permissions
How-to guides for your home
Aids & adaptations
Gardens & cleaning
Return
Changing a light bulb
Completing a survey of your home
Damp and mould
Energy management
Fire safety
Improving your home
Looking after your water system
Responding to a water leak
Smoke and CO detectors
Using your storage heater
Return
Creating energy efficient homes
Return
My tenancy
Mutual exchange
Right to buy
Ending my tenancy
Allocations & lettings
Tenancy fraud
Return
Rent a garage
Return
Affordable for all
Community Skills
Domestic abuse
Hopestead
Money management
Your safety and wellbeing
Return
Safe communities
Get involved
Your feedback
Make a complaint
Return
We’re listening
Report anti-social behaviour
Tenant Satisfaction Measures
Return
Our Board
Policies and documents
Access your rights form
Please tell us if you are:
An existing tenant
A former tenant
Not a tenant now and have not been
Name
*
Full address (including postcode)
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How would you like us to contact you?
Email
Phone
Email address
would you like us to use this email to contact you about repairs or your tenancy in the future?
Yes
No
Phone number
Please select one of the options below:
The right to rectification. You have the right to ask us to update personal information if you have a reason to believe that it is inaccurate or incomplete. We have 1 month to respond to your right. The right of access. You have the right to ask us to provide you with all personal information we hold about you. We have 1 month to provide you with this information free, free of charge. We will charge you £10 for providing excessive information or for multiple requests. The right to erasure (to be forgotten). You have the right to ask us to delete personal information we hold about you under certain conditions. Especially if you think we are processing your personal information where it is no longer necessary or where you believe it is unlawful. The right to restrict processing. You have the right to ask us to temporarily stop processing your personal information if you have concerns over the accuracy of the information we hold or if you have objected to us processing your personal information in some way. The right to data portability (within one month). You have the right to ask Flagship to transfer any personal information stored electronically to another organisation, free of charge. The right to object. You have the right object to the way we process your personal information if you consider Flagship are being unlawful.
The right to rectification.
The right of access.
The right to erasure (to be forgotten).
The right to restrict processing.
The right to data portability (within one month).
The right to object.
Consent. I would like to withdraw my consent.
In a few words below tell us what you want us to do?
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